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Those who seek employment in the customer service field will find this book a rich resource! In addition to wise advice about job hunting and salary negotiation, there are nearly 100 resumes along with the cover letter that accompanied those resumes. Get the career edge with a book that shows the techniques used by professional resume writers to achieve jobhunting success.

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Filed Under: Business and Management, Economics and Finances, Leadership

Just what the doctor ordered for the anxiety-ridden speaker-to-be, this indispensable, fun-to-read reference contains solid information, tips, alerts, and more to help the average person prepare and give powerful presentations. With just the right touch and full of wit, this is the book to read and read again before speaking in public.

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Filed Under: Business and Management, Leadership, Miscellaneous eBooks, Tutorials

Maintenance insight enables better management judgments. This book equips you to meet the maintenance challenge with proven tools and the hard-won experience of others

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Filed Under: Business and Management, Leadership, Marketing

Professional career guide from the Vault Career Library – from a look at the types of accounting, including tax and audit, to the types of accounting careers, including the Big Four accounting firms, and government work.

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Filed Under: Business and Management, Economics and Finances, Job / Career, Leadership, Marketing

Meet, train, sell, and support from anywhere!

Close deals faster, train employees,and provide remote support ? all via the Web!

What if you gave a meeting . . . and everybody came! Create your own dynamic online business center for sales, marketing, training, and support using WebEx’s Web-based meeting applications. This fun and easy guide shows you how to enrich your collaboration with customers, colleagues, and partners like never before!

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Filed Under: Business and Management, Leadership, Marketing

Practical Guide to Project Planning is filled with project documents and templates ready to use for planning and managing project. It explains project analysis and modeling techniques so these documents and templates can be used for effective project management. In addition, the book is also a guide to best practices that comply with the PMIs PMBOK ? 3.0.

Throughout the book, a real-world, practical project plan is used to explain all management issues related to a project, including scope, time, costs, quality, human resources, communication, risks, procurement, and integration. This example also covers every stage of implementing a project management office (PMO), from initial analysis to post-deployment review.

The... (Read More)

Filed Under: Business and Management, Leadership

Renowned IT project management expert, Joseph Phillips, again delivers an authoritative, easy-to-understand guide that delves into all CompTIA IT Project+ certification objectives. The ?Inside the Exam? sections focus on the necessary topics to pass the new CompTIA exam. Each chapter features an end-of-chapter review, and the CD-ROM includes an IT Project+ practice test, plus templates and worksheets to use when managing a project.

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Filed Under: Business and Management, Leadership, Others IT eBooks

How should companies be organized? To whom should boards of directors be responsible-shareholders, or a wider group of stakeholders? In this fiercely competitive world we cannot judge our own system of corporate governance in isolation; it must bear comparison with the best. The second edition of this acclaimed and well-established book aims to do just that. Since publication of the first edition interest in corporate governance has greatly increased, codes have proliferated, and principles laid down nationally and internationally. In Keeping Good Company, the author describes developments in the system of corporate governance-both the business environment and the particular structures of company organization-in... (Read More)

Filed Under: Business and Management, Leadership

In this book, some of the world`s leading scholars come together to describe their thinking and research on the topic of the psychology of leadership. Most of the chapters were originally presented as papers at a research conference held in 2001 at the Kellogg School of Management of Northwestern University. The contributions span traditional social psychological areas, as well as organizational theory; examining leadership as a psychological process and as afforded by organizational constraints and opportunities. The editors` goal was not to focus the chapters on a single approach to the study and conceptualization of leadership but rather to display the diversity of issues that surround the topic.

Leadership scholars have... (Read More)

Filed Under: Business and Management, Leadership

Given that it costs approximately two and a half times his or her annual salary to get a new boss in place, it is essential that organizations hire someone who will give a good return on this investment. The New Boss is a guide for newly appointed senior managers to make a successful leadership transition. With tried and tested models and self-assessment tools, it covers all the dos and don`ts of the new boss` role.

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Filed Under: Business and Management, Job / Career, Leadership