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Management Pocket Books | English | 1999-05-01 | ISBN: 187047158X | 112 pages | PDF | 1,1 MB
A practical guide to writing a business plan, what questions to ask, how much detail to include and the time frame to adopt.
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Management Pocketbooks | English | 1999-05-01 | ISBN: 1870471571 | 112 pages | PDF | 1,1 MB
Maximize the effectiveness of your next sales meeting. How to make the right initial impression, to discover customer needs, present the best possible case and close successfully. Plus tips and techniques on preparing for the sales meeting and effective follow-up.

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Management Pocketbooks | English | 1999-05-01 | ISBN: 1870471423 | 112 pages | PDF | 1,2 MB Packed full of practical advice on how to keep and develop important customers. Covers all the necessary skills, from original presentation and negotiation techniques, through account action plans and development of the relationship.
The Self-Managed Development Pocketbook (Management Pocket Book Series) Free Books
Posted On: August 1, 2009 No Comments
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Management Pocketbooks | 1999 | ISBN: 1870471660 | 112 pages | PDF | 1,1 MB
The individual`s role in self-managed development: raising self-awareness (through skills audits, performance reviews and SWOT), reviewing self-perceptions (to increase awareness of new possibilities) and, finally, action planning (setting objectives and measuring commitment and motivation)
... (Read More)
The Creative Manager`s Pocketbook (Management Pocket Book Series) Free Books
Posted On: August 1, 2009 No Comments
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Management Pocketbooks | English | 1999-05-01 | ISBN: 1870471695 | 112 pages | PDF | 1,1 MB
Definitions of creativity; techniques for creative problem solving and idea generation; templates for trigger cards; ways to overcome resistance to innovation; and much more. Full of techniques to help revolutionize ways of thinking.

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Management Pocketbooks | 1999 | ISBN: 1870471717 | 112 pages | PDF | 1 MB
As a victim of problem behaviour, I write with some feeling about how damaging people
negative choice of words, tone of voice and actions can be at a personal, professional
and corporate level.
Many of today’s employees live in fear of going to work and have serious stress-related
illnesses because their colleagues, managers and clients treat them badly.
We all have a responsibility to behave in a way that does not oppress or take away the
rights or dignity of others.
We do not have to be victims. I hope that you will... (Read More)

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Confronted with the opposing demands of loss prevention, asset protection, and ever expanding employee rights issues, security professionals, lawyers, and human resource directors need to understand the process of investigation and know how to properly conduct internal investigations.
Publisher: Auerbach Publications | ISBN: 0849316480 | edition 2005 | PDF | 600 pages | 31,1 mb
Investigations in the Workplace targets both the private security professional and the consumer of corporate investigative services. The text provides the tools necessary to serve the reader who is contemplating an internal investigation for the first time, or one who conducts them regularly. The book`s... (Read More)
The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities Free Books
Posted On: August 1, 2009 No Comments
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Publisher: Wiley | ISBN: 0471718890 | edition 2005 | PDF | 384 pages | 10,73 mb
Revised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one-of-kind resources are featured in this bible of the outsourcing industry.
First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers.
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Managing in Times of Change: 24 Tools for Managers, Individuals, and Teams Free Books
Posted On: August 1, 2009 No Comments
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Managing in Times Of Change
While change is essential to your organization`s survival, it can also breed instability, stress, and even anger among your workforce. Managing in Times of Change shows you how to help managers and employees understand the benefits of change, then flourish within their new environment and responsibilities.
Two dozen workplace-proven leadership lessons and tools provide you with a uniquely personal look at the impact of organizational change, detailing strategies to:
Communicate and personify the benefits of change * Isolate and clarify areas of impact * Paint a consistent... (Read More)
Corporate Resiliency: Managing the Growing Risk of Fraud and Corruption Free Books
Posted On: August 1, 2009 No Comments
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Wiley | 2009-05-04 | ISBN: 0470405171, 0470480831 | 240 pages | PDF | 1,3 MB
Corporate Resiliency: Managing the Growing Risk of Fraud and Corruption is written for members of boards of directors and audit committees, senior executives, those who advise or report to them, and those responsible for managing fraud and corruption risks. It describes in plain English terms a proactive fraud and corruption risk management process that can enhance corporate resiliency.
The authors provide practical insights and highlight traps to avoid. Quotes from their interviews of business executives provide... (Read More)
